Privacy Policy

This policy explains how we collect, use, and protect your information when you use doPhysics. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

1.1. Account Information

Personal Data: Name, email address, username, and password (stored securely using industry-standard hashing)
Profile Information: Any additional information you choose to provide in your profile
Contact Information: Phone number (if provided for support purposes)

1.2. Learning Data

Progress Tracking: Your learning progress, completed lessons, and performance metrics
Interaction Data: How you interact with our content, including time spent on different sections
Assessment Results: Quiz scores, test results, and performance analytics
Preferences: Learning preferences and settings you configure

1.3. Payment Information

Transaction Data: Purchase history, payment amounts, and transaction statuses
Wallet Information: Wallet balance and transaction records
Payment Processing: Payment information is processed securely by our third-party payment partners

1.4. Technical Information

Device Information: Device type, operating system, and browser information
Usage Analytics: How you use our website, including pages visited and features used
Log Data: IP address, access times, and error logs for security and performance monitoring

2. How We Use Your Information

2.1. Service Provision

To provide and maintain our educational services
To personalize your learning experience and recommend relevant content
To track your progress and provide performance insights
To process payments and manage your account

2.2. Communication

To send you important updates about your account and our services
To provide customer support and respond to your inquiries
To send educational content and learning recommendations (with your consent)

2.3. Improvement and Analytics

To analyze usage patterns and improve our services
To conduct research and develop new educational features
To ensure the security and integrity of our platform

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our platform (payment processors, hosting services, analytics providers)
Legal Requirements: When required by law or to protect our rights and the safety of our users
Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
Consent: When you have given explicit consent for specific sharing

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption: All data transmission is encrypted using SSL/TLS protocols
Password Security: Passwords are hashed using strong cryptographic algorithms
Access Controls: Strict access controls limit who can access your personal information
Regular Audits: We regularly review and update our security practices
Secure Storage: Your data is stored on secure, encrypted servers

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account Data: Retained while your account is active and for a reasonable period after closure
Learning Data: Retained to provide educational insights and improve our services
Payment Records: Retained as required by law and for financial record-keeping
Deletion: You can request deletion of your personal data, subject to legal and operational requirements

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications at any time
Account Closure: Close your account and request data deletion

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how you use our website
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@dophysics.in
Contact Form: Contact us here

Last Updated: October 7, 2025